Register Your Samsung Product: Faster Support & Benefits | Samsung US (2024)

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    Select your product

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    Enter code

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Start registration

Select your product

    What is your carrier type?

    Carrier is a wireless service provider and wifi is a product without a carrier

      Enter your IMEI number

      IMEI number

      IMEI number is a 15 digit code.

      Find your IMEI number

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Register

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (4)Register Your Samsung Product: Faster Support & Benefits | Samsung US (5)

      Find your IMEI number

      1. Swipe down from the top of your phone and tap the settings icon
      2. Scroll down and find About phone
      3. Tap About phone
      4. Locate your IMEI number

      Check alternative ways

      Enter your serial number

      Serial number

      Your serial number is a 11 digit code.

      Find your Serial number

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Continue

      Confirm your information

      What's your model code

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Your serial number

      Serial number

      Complete registrationGo to My Products

      Opt in for Care Text Messaging

      Care Text messaging updates

      Receive personalized Care messages about your product that include how to get themost out of your product, warranty updates, service information, and more.

      Mobile phone number*

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      -

      *By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy

      Opt-inSkip

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      Alternate ways to find your IMEI number

      • Dial *#06# on the phone

      The device information will display the IMEI number.

      • Back of your device

      ° You can locate the IMEI number on the back of your device.

      ° If your device has a removable battery, remove the battery to uncover the IMEI number.

      • Purchase receipt

      Check your purchase receipt or contract for the IMEI number.

      • Your carrier’s website

      Your account details may post the IMEI and serial number.

      Close

      Your product is registered

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      Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products.

      Register another productGo to My Product

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (8)Register Your Samsung Product: Faster Support & Benefits | Samsung US (9)

      Samsung Care+

      When the unexpected happens, rest easy with Samsung Care+

      Learn More

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      Service & Support

      Diagnose, troubleshoot issues, faster and accurately.

      Request service

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      User manual

      Get to know your product and read latest owner's manual

      Download PDF

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (14)Register Your Samsung Product: Faster Support & Benefits | Samsung US (15)

      Warranty

      Track warranty status and extensions conveniently.

      Validate warranty

      Please provide a photo of your receipt and the approximate date of purchase for review.

      Date of Delivery

      (Enter date of purchase if delivery date is not available)

      Month

      Month

      • January
      • February
      • March
      • April
      • May
      • June
      • July
      • August
      • September
      • October
      • November
      • December

      Date

      Day

        Year

        Year

          Attach Proof of delivery/Proof of purchase

          Upload Image

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          Photo only, 5MB max; JPEG, GIF or PNG.

          Submit

          Valid Proof of delivery/Proof of purchase required

          • Photo 5MB max; JPEG, GIF or PNG format only, must not be in an editable format (ie word/excel/html)
          • Must include the place of purchase on company receipt, including the retailer’s name, address, phone number or store number.
          • Must include the date of purchase.
          • Must identify the Samsung product purchased.
          • Must include itemized pricing.
          • Must confirm paid total; non-online purchases must include the payment method.
          • The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), units sold As Is, or units refurbished through any vendor outside of Samsung.

          Registration tips

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (17) Register Your Samsung Product: Faster Support & Benefits | Samsung US (18)

          Products purchased outside of the United States will not register.

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (19) Register Your Samsung Product: Faster Support & Benefits | Samsung US (20)

          Let us help you locate your IMEI number.

          Find IMEI, S/N, Model #

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (21) Register Your Samsung Product: Faster Support & Benefits | Samsung US (22)

          The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (23) Register Your Samsung Product: Faster Support & Benefits | Samsung US (24)

          Your product may already be registered. Please visit My Products to verify registration.

          My Products

          FAQ

          How can I find the IMEI/Serial number for my product?

          We have prepared guides for your product, so simply click on the "Find your IMEI number" or "Find your serial number" button when prompted.

          Where can I find my registered products?

          Your list of registered products will be accessible on .

          How can I use a QR code to register?

          Scan the QR code using the camera app on your Samsung device and follow the prompted instructions for registration.

          How do I validate my warranty?

          If you believe there is an error in your warranty expiration date, find your registered device onand selectView Product Details.Click the info icon ⓘ next to the warranty information and follow the on-screen instructions to validate your warranty.

          How do I register my SmartTag or accessories?

          Unfortunately, SmartTag and accessories cannot be registered online. For support regarding these products, kindly contact our dedicated customer support at 1-800-SAMSUNG.

          How can I register using SmartThings app?

          When you connect your Samsung smart home appliances toSmartThings app, they will be automatically registered.

          Why is my product already registered?

          If you've made a purchase on Samsung.com or connected your product to SmartThings, it will be automatically registered to the Samsung account that was used. To review your registered devices, please visit .

          Why does my serial number appear to be invalid?

          To register for specific products, you must provide the model code along with your serial number. If you need assistance, click on "Find your model code."

          Dispute Warranty request has been already submitted, please check My Page for more details.

          Go to My Page

          How to find model code

          • Category
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          We're here for you

          Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

          Get support

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          Contact us

          We're here for you.

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          Call or Text Us Give us a call

          How can we help you?

          1-800-SAMSUNG 1-800-SAMSUNG

          1-800-726-7864 1-800-726-7864

          • Mobile 8 AM - 12 AM EST 7 days a week

          • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week

          • IT/Computing 8 AM - 12 AM EST 7 days a week

          • Text Support 24 hours a day 7 days a week

          Samsung Account required for network-based smart services, including streaming apps and other smart features. Separate[connected]computer, mobile or other device may be necessary to create/log in to Samsung Account.Without Account log in, only external device connections(e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available.If you do not have a Samsung Account, you can easily create one here:https://account.samsung.com/membership/introit’s free to sign up; terms apply.

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          Register Your Samsung Product: Faster Support & Benefits | Samsung US (2024)
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